We talk directly with the factories every day, so we’re never waiting on a middleman.  And because we’re not a giant conglomerate, every person on every team takes a personal responsibility to do what it takes – and to do it right away.  

  

We respond to your questions faster than anyone we know.  For all our prospective clients, we will personally respond to their requests within forty-eight hours.  And for all our current clients, we will personally respond to our their needs within 24 hours.  Guaranteed.

 

You get your questions answered faster because we talk every day to the people on the factory floor.  No one is playing the “telephone” game so common at the typical sourcing company.  With the typical sourcing company, you might wait as long as 90 days for a response.  

 

Our global economy does not keep the standard 9 a.m. to 5 p.m. business hours., and neither do we.  We respond within 24 hours so you can make your business decisions faster, better, and with the information you need.  We respond within 24 hours because a delay now could translate into a serious problem later.  We respond within 24 hours because we take your business as seriously as you do.  

 

We also deliver your product faster than our counterparts.  Just as our direct relationships with China’s top-caliber factories bring you better prices and quality, we also bring you a faster turnaround and response time.  Our direct relationships with our factories mean no one is waiting for a middleman.  And you’re not waiting for our experienced factories to “figure out” how to create the design, functionality, or color you seek.  Our factories know what to do, and they do it on time.